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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Housing services

Buying your council house

The right for eligible tenants to buy their council house ended on 31st July 2016.

set of keys

The Right to Buy has ended

The Right to Buy was a Government run scheme that allowed some tenants to purchase the property that they rented from the Council. For eligible tenants the price of the property was offered at a price lower than the full market value. The right to buy ended on 31 July 2016.


The right for council tenants to buy their council house ended on 31 July 2016.  The legislation which ended the Right to Buy is the Housing (Scotland) Act 2014. 


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