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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Community Information

Ring and report safety scheme

Your free and confidential anti social behaviour helpline 0800 013 0076.

Please report to the hotline or use the online forms to:

Report litter and street cleaning

Report fly tipping

Report graffiti

Report dog fouling or noisy dogs

Residents of East Renfrewshire are encouraged to use the confidential Ring and Report, anti social behaviour hotline where an operator is on hand to discuss your situation and give advice.

Please report to the hotline if you have a problem with:

  • noisy neighbours
  • loud music
  • neighbourhood disputes
  • litter
  • fly tipping
  • graffiti
  • dog fouling

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