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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Planning and Building Standards

Sustainable buildings

Advice on how to plan and construct a sustainable building.

Advice on sustainability

Our surveyors are available to provide free professional advice to East Renfrewshire residents who want to build in a sustainable way.

We also provide free advice on sustainability to companies wishing to build or set up business in East Renfrewshire. The Building Standards Service is committed to promoting sustainable development in East Renfrewshire.

If you would like to speak to a surveyor about sustainable building please contact:

Building Standards
2 Spiersbridge Way,
Spiersbridge Business Park,
Thornliebank,
East Renfrewshire.
G46 8NG
Email: buildingstandards@eastrenfrewshire.gov.uk
Tel: 0141 577 3001

The Association for Environment Conscious Building (AECB) is a network of individuals and companies with a common aim of promoting sustainable building. It brings together builders, architects, designers, manufacturers, students, educators, housing associations and local authorities, to develop, share and promote best practice in environmentally sustainable building:

The Scottish Government have released a report detailing a low carbon building strategy for Scotland:

East Renfrewshire's commitment to sustainability

East Renfrewshire Council's key aim regarding sustainability is simple: to improve East Renfrewshire's natural and built environment, promote awareness of sustainable development, and reduce the council's carbon emissions.

For this council, achieving sustainability is about doing the right thing - for current and future generations. This means we will address sustainable development in its widest sense - focusing equally on maintaining a healthy and inclusive society and a prosperous economy whilst protecting and enhancing the environment.

We currently have a Sustainability Strategy in place to support delivery of this aim.

Climate Change Declaration

East Renfrewshire Council signed Scotland's Climate Change Declaration in January 2007. In doing so, this Council has acknowledged the increasing impact that climate change will have on our community, Scotland and other countries during the 21st Century and commit to tackling the causes and effects of a changing climate within our local area.

What we are doing to reduce carbon emissions

Carbon Dioxide (CO2), released into the atmosphere as a result of burning fossil fuels (coal, gas and oil) is a key contributory factor to the global warming that is contributing to climate change.

Having signed Scotland's Climate Change Declaration, East Renfrewshire Council has acknowledged the need for more efficient use of energy and responsible carbon management. We have worked with the Carbon Trust to detail the various sources of Council-controlled carbon emissions, set a baseline and produced a strategy and implementation plan with one key aim - to reduce carbon emissions from East Renfrewshire Council controlled buildings and activities over the next five years.

The drive to manage and reduce our carbon emissions builds upon the wide range of energy efficiency and improvement projects that have been undertaken by the Council over a period of years.


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