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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Technology Enabled Care (TEC)

Technology Enabled Care (TEC)

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Technology Enabled Care (TEC) is the umbrella term to describe how technology can be used to support health and wellbeing. This includes Telecare, Telehealth and digital health and care.

Simple technology that links you to an emergency response centre that provides help 24/7 to people of all ages.

We're introducing Florence (Flo for short) which allows you to manage your health using a simple text messaging system.

Online resources, information and applications to support your health and wellbeing.

Take the quick self-check test to see if you or someone you know could benefit from Telecare.

Apply or enquire about Telecare online or call us on 0141 577 3001.

See various types of TEC and find out how they might help you or someone you know.


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