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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

Adults and older people

Technology Enabled Care (TEC)

Includes Telecare, Telehealth, Digital Health and Care.

To learn more about Technology Enabled Care, please read our information leaflet

 pdf icon Technology Enabled Care [1Mb]

Use this link to enquire about Technology Enabled Care

Telecare is a service to enable you to live safely and independently in your home.

Telehealth enables you to monitor/manage your health using a text messaging service.

Digital Health and Care to support you to manage your health and wellbeing.


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