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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Trading Standards

Inspection, testing and enforcement

A Trading Standards Officer's Duties.

Our Trading Standards officers inspect trading premises to ensure that they are complying with Trading Standards legislation. The frequency of visits is determined by nationally-recognised risk analysis criteria. Inspection and testing are biased towards manufacturers, packers and importers based in the city.

Our inspections give us the opportunity to advise traders on legislation and changes in the law that affect them. Our officers also take samples to test for safety and composition, claims, descriptions and pricing.

East Renfrewshire Trading Standards
Thornliebank Depot
Carnwadric Road
East Renfrewshire
G46 8HR
Telephone: 0141 577 3782

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