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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Planning and Building Standards

What needs planning permission?

What does and doesn't need planning permission, other consent needed before applying and confirmation requests (Certificates of Lawfulness).

You may need planning permission from the council If you are carrying out any 'development', including:

  • Erecting a new building
  • Extending your property
  • Building a conservatory
  • Putting a dormer window into your roof
  • Putting up a garage or shed
  • Changing the use of your property
  • Carrying out engineering or mining operations

What needs planning permission?

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