Your Council Performance Information
We want to ensure that our employees are supported to deliver excellent customer service and that we carry out our work in the most efficient way possible.
To deliver excellent council services such as teaching, support for older people and help for those looking for employment we need to have enough staff, with the right skills.
As a local council serving our local people we need to ensure we are making best use of our money. One of the ways we do this is by thinking of new ways we can deliver our services, like using technology to provide a wider range of services (e.g. paying for services online).
The table below shows a summary of how we're performing in this area.
|Performance indicator||Previous performance 2014/15||Current performance 2015/16||How well are we doing?|
|Total number of full time equivalent East Renfrewshire Council employees (including teachers)||3,529||3,562||Remained about the same as to enables us to deliver our services.|
|Average number of sickness absence days taken per full time equivalent employee||11.2 days||9.8 Days|
Performing above target.
Cost of collecting council tax per dwelling
|Percentage of income due from council tax received by the end of year|
More detailed information on what we are working to achieve can be found in the following documents;
- East Renfrewshire Council's End Year Performance Presentation 2015-16 [1Mb]
- East Renfrewshire Single Outcome Agreement Update 2014-15 [1Mb]
- Outcome Delivery Plan 2016-2019 [2Mb]
- Procurement Public Performance Report 2015/16 [125kb]
Other internet pages that may be useful are;