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For the latest service updates relating to coronavirus visit our coronavirus information web page.

Live chat is available Monday to Friday between 8.45am and 4.45pm (except public holidays).



Last updated: 20/04/2020

Registration of a death

Due to new legislation under the UK Emergency Coronavirus Act, all registrations of a death are now to be carried out remotely. This means that until further notice there will be no face-to-face appointments to register a death.

Instead, our Registrars will guide you through the process over the phone. Your GP, hospital doctor or funeral director will be aware of the new procedure and will email relevant documentation to

We will then be in touch with you to provide further information and to support you through the registration. Our aim will be to contact you within 2-3 working days of being notified of a death. 

We appreciate this is an extremely difficult time and if you need further information and advice please contact our Customer First team on 0141 577 3001 or by e-mail:, Monday to Friday from 8.45am - 4.45pm.

Burials are still taking place but, in line with government guidance, those planning to attend a burial should ensure that attendance is limited to:

  • members of the immediate household;
  • close family of the deceased;
  • if there is no one in the above two categories then, a friend of the deceased.

For those attending, social distancing must be maintained at all times and, if instructed by members of the cemetery team, those in attendance may be asked to distance further at certain times of the service. 

Those who are symptomatic or self-isolating as a result of possible exposure to Covid19 should not attend the cemetery.

In addition, those who are shielding should also not attend the service.  

The maximum number of those in attendance at any service is 20 individuals.  If greater numbers attend or if social distancing is not maintained cemetery staff have the right to halt the burial process and ask those in attendance to leave. 

Registering a birth

Following advice from the National Records of Scotland, all birth registrations have been postponed until further notice. There is no need to worry about the usual 21-day time limit as extensions will be in place. 

Registration of a stillbirth

Due to new legislation under the UK Emergency Coronavirus Act, all stillbirth registrations are now to be carried out remotely. This means that until further notice there will be no face-to-face appointments. Your midwife or hospital doctor will email Form 6 Medical Certificate of Cause of Still-birth to us at Please give them your contact details and ask them to include them with the certificate. If contact details aren't included with the form, please get in touch with us to start the registration process.

Copy certificates

Due to guidance from the National Records of Scotland we're unable to provide copies of birth, marriage or death certificates under normal circumstances.

In the circumstances where you're registering a death this service will still be available for you upon confirmation from our registration staff. If you require further information email:

Getting help with funeral costs

Further information is available on the website. Further financial support and advice can be accessed by contacting our Money Advice and Rights Team by emailing:

Marriages and civil partnerships

Unfortunately, we're unable to hold any ceremonies just now, following government advice. If you've had to rearrange your ceremony at short notice, we understand how disappointing this must be.

Rearranging your ceremony

If you have to postpone your ceremony and would like re-arrange for later this year, you don't need to fill out a new notice form or pay additional notice fees. If you'd like to move to a date in 2021, you do need to fill out a fresh notice form, but you won't have to pay additional notice fees.