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For the latest service updates relating to coronavirus visit our coronavirus information web page.

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Our performance, statistics and spending

What we deliver for you

View key planning documents that outline our commitments to residents, staff and customers.

Information about our customer care standards detailing the minimum level of service customers can expect when contacting us.

Find out about our British Sign Language (BSL) plan.

Find out about the Modern Ambitious Programme (MAP) and our approach to change.

Find out about our Outcome Delivery Plan (ODP).

Find out about our Gaelic Language Plan.


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