Report a housing repair
Report a council house repair online.
Report an emergency repair
Examples of emergency repairs include:
- flooding you can't stop
- exposed wiring
Phone 0141 577 3700 during office hours.
Phone 08080 031601 outwith office hours.
Report a non-emergency repair
Examples of non-emergency repairs include:
- leaks
- loss of electrical power
- repairs to external doors and windows
- repairs to drains, roughcast and roofs
Request a non emergency repair
Gas breakdown repairs
Phone 0333 202 0708.
Lines are open 24 hours a day, 7 days a week.
Gas leaks
Phone 0800 111 999.
Repairs tenants are responsible for
We don't look after all repairs in council homes. You're responsible for some repairs including:
- accidental damage or breakage caused by you, family members or visitors
- minor plaster work repairs and decoration
- fixtures and fittings you've installed yourself
- light bulbs and fluorescent tubes
Right of entry
We have a right to get access to council homes to carry out repairs. We need to make sure our homes are safe and of a good standard.
Care and Repair Renfrewshire
You can get help and advice with repairs and adaptations if you're:
- over 60 or disabled
- live in East Renfrewshire or Renfrewshire
Find out more about Care and Repair Renfrewshire
Contact
Email: customerfirstrepairs@eastrenfrewshire.gov.uk
Phone: 0141 577 3700
Related information
Dealing with damp and condensation
Repairs and improvement guide for Home Owners [812kb]