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Planning and building standards

Apply for a letter of comfort

You can apply for a letter of comfort for some building work carried out without a warrant.

When to apply for a letter of comfort

  • for unauthorised work carried out before 1 May 2005
  • work carried out with a building warrant but no certification of completion was given before the warrant expired

Who will accept a letter of comfort?

The letter is normally accepted by solicitors and lenders for house sales and mortgage applications.

How to apply

pdf icon Download letter of comfort application form [245kb]

pdf icon Letter of Comfort guidance leaflet [105kb]

How to pay

We no longer accept cheques. You can only make payments by debit or credit card.

Pay online

You can also phone our payment centre on 0141 577 3008.

Lines are open Monday to Friday between 9am and 4.15pm. You must quote the reference number or address.

What happens next?

We'll only provide this when we carry out an inspection and when either:

  • we're satisfied the work meets minimum building standards
  • you complete further work to bring it up to current building standards


Phone: 0141 577 3001

Related information

Apply for a building warrant

Building warrant fees

Download leaflet: Building Standards Customer Journey

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