Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment

Read the Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment

Name of policy/proposal: Digital Customer Experience Programme Equality, Fairness and Rights Impact Assessment
Completion date: 06/07/20
Completed by: Sharon Dick
Lead officers: Sharon Dick
Department: Business Operations & Partnerships (HR)

Overview

The purpose of this assessment is to consider how the policy/plan could impact on the needs of those protected by the Public Sector Equality Duty, the Fairer Scotland Duty and the UN Convention of the Rights of the Child. 

Read the Equality Impact Assessment for the Digital Customer Experience Programme (PDF) [634KB]

Last modified on 24 August 2022