Dog problems

Report dog fouling, excessive barking and stray dogs.

Service information

Use this service to report:

  • dog fouling
  • dog control
  • a stray dog
  • excessive barking

Eligibility criteria

We only investigate dog problems in East Renfrewshire. To report a dog problem in another area contact the appropriate local authority.

Before you start

If a dog has attacked or bitten a person or an assistance dog phone Police Scotland on 101.

If a dog is outwith the owner's control, has attacked or bitten another dog or animal and its behaviour is such to cause apprehensiveness, this should be reported to us.

Dog waste

To request the clean-up of dog waste, use our report litter service.

If you report a dog problem anonymously our investigation will be limited. If you're willing to give us your contact details this will help us to investigate a report fully.

How to report

Report online

What happens next ?

One of our team will contact you within 1 working day.

Please note, we investigate dog problems 7 days a week:

  • Monday to Thursday 7.30am to 6.00pm
  • Friday and Saturday 10.00am to 8.30pm
  • Sunday 9.00am to 7.30pm

Dog fouling

If you use our service to report dog fouling, we'll patrol where the incident took place.

We'll display 'No dog fouling' stickers around the location of the incident.

We can give a Fixed Penalty Notice (FPN) of up to £80 if you don't remove dog waste.

Dog control

If a dog has attacked or bitten a person or an assistance dog phone Police Scotland on 101.

If a dog is outwith the owner's control, has attacked or bitten another dog or animal and its behaviour is such to cause apprehensiveness, this should be reported to us.

If you use our service to report a dog control problem, we'll investigate the incident and consider issuing a Dog Control Notice (DCN).

Stray dog

If you use our service to report a stray dog, we'll scan the dog for a microchip and try to find its owner.

If the owner isn't identified we'll use social media to help us try to find the owner. 

If the owner still isn't found we'll take the dog to the SSPCA Animal Rescue and Rehoming Centre in Glasgow.

Excessive barking

This can often be resolved informally by engaging with your neighbour, however, if this approach fails, we'll investigate barking complaints you can't resolve with the owner. Find out more about dog barking, what you can do to resolve this issue and how we can help?

If the barking complaint isn't resolved you can take civil action. 

You need to write to:

Paisley JP Court
Mill Street
Paisley
PA1 1ND

Last modified on 12 June 2023