Housing Online

Find out about Housing Online and how to register

Welcome to our Housing Online portal. Your Housing Online account allows you to:

  • apply for council housing
  • bid for council properties (if you have a live housing application)
  • view and pay your rent
  • view and report repairs

Housing Online will be unavailable from 4pm on Friday 17 January due to system maintenance. If you'd like to bid on this week's available properties or find out what is currently available, please contact the Housing Options team.

Email: housingonlineenquiries@eastrenfrewshire.gov.uk
Phone: 0141 577 3723 or 0141 577 3726

We apologise for any inconvenience and appreciate your understanding.

To register for a Housing Online account, you first need a mygovscot myaccount. As well as access to Housing Online, this account allows you to access a range of online council services from a single account including Parentsportal, Council Tax and other services.

If you already have a mygovscot myaccount then login here, otherwise Register here.

Once you have a mygovscot myaccount, the next step is to login here, then follow the instructions below to register for a Housing Online account. 

What you'll need

If you're Council Tenant, you'll need your Rent Payment Reference to register. 

If you have a live Housing Application, you'll need your Application Reference to register. Tenants with a live Housing Application can use either.

From 11 November 2024, you'll be able to apply for Council housing via your Housing Online account.

Once you are logged in to your mygovscot account, select 'Access Housing Online' and follow the steps below:

Step 1:  Create a one-time login to Housing Online

Select 'Create an Account'.  Enter the same email address you used for your myeastren account, create a password, then click on the 'Next' button to complete this step.

You'll receive an email from no-reply@eastrenfrewshire.gov.uk. If you don't see it, try checking your junk email folder.

Step 2: Provide your details to complete registration of your Housing Online Account

Open the email from Step 1 and select 'Verify Me'. You'll be redirected to the Housing Online Register Details page.

Select 'Payment Reference' or 'Application Reference' in the drop-down menu, and enter your reference number.  Answer the rest of the questions on the page.  Read and click the 'I confirm' box and then click 'Finish'.

You'll now be presented with a screen confirming you have successfully registered.

Step 3: Login to your Housing Online Account

Select 'Continue to Login', enter the username and password you registered in Step 2 and select 'Login'.

You'll now be logged into Housing Online.

Video guides

For assistance with any Housing Online service, watch our video guides below:







Last modified on 17 January 2025