Contact us

Contact details, opening hours and dates of public holiday closures.

East Renfrewshire Council headquarters

Eastwood Park
Rouken Glen Road
Giffnock
G46 6UG

Eastwood HQ is currently closed for refurbishment. Customer First and Registration services have relocated to our Spiersbridge office. Residents can contact services by the normal methods and book appointments.

Contact details for customer services

Email: customerservices@eastrenfrewshire.gov.uk

Phone: 0141 577 3001
8.45am to 4.45pm Monday to Friday.

Customer service centre address and opening times

211 Main Street
Barrhead
G78 1SY

The centre is open Monday to Friday 8.45am to 4.30pm*

*Our payment centre closes at 4.15pm (we're closed from 10.30 to 10.45am and 12 midday to 1pm)

Council tax and benefits
Phone: 0141 577 3002

Homelessness
Phone: 0141 577 3003 or 0800 052 0180 out of hours

Social work
Phone: 0141 577 3003 or 0300 343 1505 out of hours

Registration
Phone: 0141 577 3004 or 07798 875 297 out of hours

Ukraine refugees information - out of hours
Phone: 0800 013 0076

Licensing 
Phone:  0141 577 3001

Housing repairs
Phone: 0141 577 3007 or 0800 052 0180 out of hours

Sports development
Phone: 0141 577 3008

Roads and lighting
Phone: 0141 577 3001 or 0800 373 635 out of hours

Dangerous building
Phone: 0141 577 3001 or 07584 183 451 out of hours

Anti-social behaviour
Phone: 0800 013 0076


2025

  • January: Wednesday 1 and Thursday 2
  • April: Friday 18 and Monday 21
  • May: Monday 5 and Monday 26
  • September: Friday 26 and Monday 29
  • December: Thursday 25 and Friday 26

Last modified on 7 October 2025