Chat to Customer Services

Live Chat is unavailable today. Due to high call volume our resources have been moved to answer calls.

Many of our services are available online or if you require further support or assistance, contact customerservices@eastrenfrewshire.gov.uk  Thank you for your patience at this time.

Contact us

Contact details, opening hours and dates of public holiday closures.

East Renfrewshire Council headquarters

Eastwood Park
Rouken Glen Road
Giffnock
G46 6UG

Contact details for customer services

Email: customerservices@eastrenfrewshire.gov.uk
Phone: 0141 577 3001
Live chat

Customer service centre address and opening times

211 Main Street
Barrhead
G78 1SY

The centre is open Monday to Friday 8.45am to to 4.30pm*

Please note, we close for 1 hour between midday and 1pm Monday to Friday.

Council tax and benefits
Phone: 0141 577 3002

Housing
Phone: 0141 577 3003 or 0800 052 0180 out of hours

Social work
Phone: 0141 577 3003 or 0300 343 1505 out of hours

Registration
Phone: 0141 577 3004 or 07798 875 297 out of hours

Ukraine refugees information - out of hours
Phone: 0800 013 0076

Licensing 
Phone: 0141 577 3005

Repairs
Phone: 0141 577 3007 or 0808 003 1601 out of hours

Sports development
Phone: 0141 577 3008

Roads and lighting
Phone: 0141 577 3001 or 0800 373 635 out of hours

Dangerous building
Phone: 0141 577 3001 or 0141 577 3556 out of hours

Anti-social behaviour
Phone: 0800 013 0076

2022

  • January: Monday 3 and Tuesday 4
  • April: Friday 15 and Monday 18
  • May: Monday 2 
  • June: Thursday 2 and Friday 3 
  • September: Friday 23 and Monday 26
  • December: Monday 26 and Tuesday 27
Last modified on 1 April 2022