Chat to Customer Services

Live Chat is unavailable today. Due to high call volume our resources have been moved to answer calls.

Many of our services are available online or if you require further support or assistance, contact customerservices@eastrenfrewshire.gov.uk  Thank you for your patience at this time.

MyEastRen Login

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MyEastRen

MyEastRen is a new online account where you can access council services from your computer or smart phone when it's most convenient to you.

Registration and sign-in for your online customer account is powered by the Scottish Government's 'myaccount' service. It checks who you are and allows you to use a single account to access a range of Scottish public services online.

Services already available

  • View your council tax online
  • Request a replacement bin
  • Report a road, drain or pavement fault
  • Report a lighting fault
  • Request a bulky uplift
  • Garden Waste

Find information about how we process personal data, our lawful basis for doing so, and your information rights in our privacy notice.