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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

About the Education Department

Education Department performance and planning

How we measure and record performance of the department's responsibilities and planning for the future.

The council has a duty to report the performance of its services. We publish Education Department performance data as part of our council wide performance information, in line with the standards set out by Audit Scotland.

Additional performance measures will be added once available.

Education Scotland and HMIE

Education Scotland has a key role to play in Scottish education, supporting innovation and dynamism throughout the education system, providing challenge and making a major contribution to raising standards overall. Follow through reports (for all our schools) produced by Her Majesty's Inspectorate of Education can be found at:

Planning for the future

East Renfrewshire Council is looking to the future and how our population will change in the coming years, part of that is ensuring we consider the impact on our school and pre-5 provision. You can read more about our population statistics and future planning on the following pages:


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