We are aware that some customers are currently not receiving an email after submitting a request. We're working on this issue, which we hope to resolve as soon as possible. Apologies for any inconvenience this may cause. 

Telephony system upgrade

We're experiencing a high volume of calls. Thanks for your patience.

Telephony system upgrade

Published: 13 December 2023

Following the upgrade to our telephony system, customer service lines are now available. Thanks for your patience.

We're experiencing a high volume of calls, so it may take longer to answer.

You can also access services online or email customerservices@eastrenfrewshire.gov.uk

Last modified on 18 December 2023