Request a bulky uplift

Request and pay for large items to be collected. This includes white goods, mattresses and suites.

Service information

Use this service to request and pay for large items to be collected and taken to a household waste recycling centre. 

Before you start

You need to provide us with a list of items you want us to uplift. You can't add any additional items to your list after your request has been submitted.  

  • for insurance reasons, we'll only uplift the items on this list. 
  • items should be manageable for a 2 person crew to collect within a 15 minute time slot.
  • bagged items like rubble and tiles must be in the appropriate strength bag or double bagged. 
  • you need to tell us where outside the items will be left for us to uplift. We'll not enter properties including garages to uplift items. 
  • valid card details are needed as you must pay for this service as part of your online request. 

Request a bulky uplift

Request Online

We'll collect items such as: 

  • white goods
  • kitchen appliances and furniture 
  • bathroom fittings  
  • bedroom furniture   
  • doors and windows 
  • flooring  
  • garden materials 
  • electrical items

Visit our 'Items for bulky uplift' web page for more information on what we can pick up.

White goods are collected separately and may be collected at a different time and day to any other general items.

We can't uplift: 

  • tyres
  • oil
  • car batteries 
  • fluorescent lights (1 or 2 is acceptable if mixed with other general items) 
  • anything containing asbestos 
  • items longer than 10 ft in length 
  • gas canisters*

*Please note: Gas canisters can be a health and safety risk if mixed with other materials before processing. They must be disposed of safely. 

Residents can take items that we can't uplift to a recycling centre free of charge. Visit our 'Recycling points and centres' web page for more details.  

A standard request is £51.85 

What happens next?

If you book a collection by 2pm on a Tuesday, the collection should take place between Wednesday and Friday of that week. However, during busy times this can take up to 10 days. 

After 2pm on a Tuesday, the collection should take place between Wednesday and Friday of the following week. During busy times this can take up to 10 days. 


Last modified on 15 February 2024

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