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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

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Tenders and contracts

Procurement guidance

Information on procurement procedures within the council and how to contact the team.

Corporate procurement

The Corporate Procurement Section is responsible for delivering procurement services across the council, and for the improvement and modernisation of the council's procurement activities.

Our aim is to act as the council's champion for corporate purchasing and procurement, and to promote standards of excellence in the procurement of supplies, services and works.

What is procurement?

Procurement is the process of obtaining supplies, services and construction works, which span the life cycle of the asset or service contract. This life cycle starts from the initial definition of the business need and finishes at the end of the useful life of the asset or service contract. We will procure the best value for supplies, services and construction works by:

  • Developing the life cycle approach to the assets or contract.
  • Applying effective and up-to-date procurement procedures.
  • Ensuring procurement helps deliver the council's key corporate objectives.

We have a statutory duty and a social responsibility to ensure that we do not spend public money on practices that lead to unfair discrimination or which endanger the public or the environment we live in. We are committed to equal opportunities, environmental and health and safety issues and encourage those who supply us with goods or services to practice the same.

We will always seek to ensure that all specifications contained in our contract documents meet the needs of our community.

The Scottish Government provides information that can help you through the public procurement process. To assist you in this process the products available have been pulled together in a 'one-stop-shop' available within the Scottish Government Website:

In accordance with Section 35 of the Procurement Reform (Scotland) Act 2014, all contracting authorities must keep and maintain a register of contracts.

Our contract register is available on Public Contracts Scotland for public viewing, listing all of our contracts where awards have been made for regulated procurements above the £50,000 threshold.

Please click on the "Buyer Profile" link below and select the "Contract Register" tab to view our register.

Further information on East Renfrewshire Council's procurement process and sustainable procurement policy is contained within the guidance manual and contract standing orders:


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