Repair timescales
Information about council house repair timescales.
General repair timescales
| Type of repair | Example | Timescale |
|---|---|---|
| Emergency |
| 4 hours |
| Urgent |
| 10 working days |
| Non-emergency |
| 20 working days |
| Priority | Response time |
|---|---|
| 1 - Emergency | Within 2 hours |
| 2 - Urgent | By the end of the working day |
| 3 - Arranged repairs | Within 1 working week |
Right to repair or qualifying repairs
This is a Scottish Government scheme. It states that certain repairs that cost under £350 should be carried out quickly.
Depending on how urgent the repair is, this is usually 1, 3 or 7 working days.
Last modified on 27 May 2021
