Report a housing repair

Report an emergency repair

Examples of emergency repairs include:

• flooding you can't stop
• exposed wiring

Phone 0141 577 3700 during office hours.

Phone 0808 003 1601 outwith office hours.

Gas breakdown repairs

Phone 0333 202 0708.

Lines are open 24 hours a day, 7 days a week.

Gas leaks

Phone 0800 111 999.

Repairs tenants are responsible for

We don't look after all repairs in council homes. You're responsible for some repairs including:

• accidental damage or breakage caused by you, family members or visitors
• minor plaster work repairs and decoration
• fixtures and fittings you've installed yourself
• light bulbs and fluorescent tubes

Right of entry

We've a right to get access to council homes to carry out repairs. We need to make sure our homes are safe and of a good standard.

Care and Repair Renfrewshire

You can get help and advice with repairs and adaptations if you're:

• over 60 or disabled
• live in East Renfrewshire or Renfrewshire

Find out more about Care and Repair Renfrewshire on their website.

Contact us

Email: customerfirstrepairs@eastrenfrewshire.gov.uk

Phone: 0141 577 3700