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Community Information

How to get a replacement National Entitlement Card

Find out how to get a replacement NEC if it's lost, stolen, damaged or if your details change.

Lost, stolen or damaged cards

Tell us as soon as possible if you lose your card so we can cancel it and order a replacement for you.

Over 60s and disabled

Over 60s and disabled applicants must contact SPT for replacement cards.

Email: free.bus@spt.co.uk

Phone: 0141 333 3211

Young Persons

Young persons can call into one of your local validation points or contact us:

Email: nec@eastrenfrewshire.gov.uk

Phone: 0141 577 3001

Cards about to expire

Over 60s

Over 60s cards do not expire.

Disabled

SPT will send out a renewal application form 4 weeks before your disabled card is due to expire.

Young Persons

Young persons' cards can be used after their 26th birthday, but excludes Young Scot discounts.

Change of photo or details

Over 60s and disabled

Contact SPT to renew your photograph.

Young Persons

Young persons can call into one of your local validation points or contact us:

Email: nec@eastrenfrewshire.gov.uk

Phone: 0141 577 3001

It takes around 7 working days for new cards to be sent by post.

Local validation points

Customer Services

  1. Council buildings, 211 Main Street, Barrhead, G78 1SY
  2. Council buildings, Eastwood Park, Giffnock, G46 6UG

Related information

Free or discounted travel

Young Person's National Entitlement Card

 

 


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