How we support people
A step-by-step guide, from when you make contact to reviewing your plan
Our "Front doors" are points of contact to access support, advice and initial assessment to determine targeted intervention.
They are the Initial Contact Team (Adult) on 0141 800 7850 or Request for Assistance Team (Children) on 0141 577 8300.
Assets are the collective resources which individuals and communities have at their disposal, which protect against negative outcomes and promote independence and wellbeing.
Outcomes describe what an individual wants to achieve. These are realistic goals that the person receiving care and support can work towards.
This assessment will be reviewed and approved by one of our team managers, who will help ensure all risks, needs and outcomes have been identified.
We will support you to consider all options of support under Self Directed Support (SDS).
We will normally meet for the first review 4-6 weeks after your support begins. You should have a review at least once a year, this may be more frequent based upon your circumstances. You can ask for a review at any time.