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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

4 bins - blue, green, brown and grey

What goes in your bin?

Do you know what goes in your blue, brown, green and grey bins?

Find out when your waste and recycling bins and containers are emptied.
Find out what to do if you think we've missed your bin collection.
The Scottish Government's Zero Waste Plan aims to make Scotland a zero waste society. Waste is minimised and all waste is seen as a resource. Find out how we're doing.
Request and pay for large items to be collected. This includes white goods, mattresses and suites.
Find out how to replace your bins, box or bags which have been damaged or lost.
Find out 2018/19 charges to collect waste and recycling from businesses in East Renfrewshire.