Sign up to MyEastRen
Access a range of Council services online. 24 hours a day, seven days a week.
Published: 23 May 2022
We've launched a new online portal called MyEastRen which allows residents to access a variety of Council services online.
Some of the services currently available by accessing the MyEastRen portal include Council Tax Online and Parentsportal, as well as reporting missed bin collections, road and lighting faults. Other services coming soon include Benefits Online and Housing Online.
Residents can enjoy the benefits of using MyEastRen from their computer, phone or tablet, 24 hours a day, seven days a week, allowing access at times when it's most convenient to them and avoid call queuing.
Registration and sign-in is powered by the Scottish Government's 'myaccount' service which uses a single account to access a range of Scottish public services online.
Louise Pringle, Director of Business Operations and Partnerships said: 'I'm delighted that the MyEastRen portal has now launched. It's a place to go to interact with a range of Council services from the click of a button, at a time that suits you best. This portal is not only for East Renfrewshire residents - it can be used by anyone who works, visits or travels through the area. If you already have a Parentsportal account signing up is very simple, you don't need a separate username and password for MyEastRen, just log in using the same details. I'd also encourage you to do your bit to help the environment by signing up to Council Tax Online paperless billing, which has the added advantage of being able to access your Council Tax bill instantly at any time.'
To celebrate the launch of MyEastRen, the Council is giving residents the chance to win one of five, £100 East Renfrewshire gift cards. The gift cards can be used to shop locally in a variety of cafes, restaurants and shops. Sign up for MyEastRen and Council Tax Online paperless billing to be automatically entered into the prize draw.