Request a replacement bin

Use this service to request a replacement bin.

Service information

Use this service to:  

  • ask for a replacement bin
  • ask for a damaged bin to be removed 

Before you start

You need to know the type bin that needs to be replaced or removed. 

Please note, if you are requesting a replacement brown bin and have a garden waste permit, you should also order a replacement permit.

How to request a replacement bin

Request online

What happens next

We'll aim to deliver your replacement bin and remove your damaged bin within 6 to 8 weeks, this timescale may be extended due to the ongoing pandemic and the required health and safety measures in place.

Last modified on 8 October 2021