Apply for Housing Benefit

Find out who can apply for Housing Benefit, apply online and what happens if you claim Universal Credit.

To give you the best customer experience we've upgraded our council tax and benefits system. We apologise for any inconvenience this may have caused and appreciate your patience. Our teams are working very hard to get through the applications, refunds and enquiries received as quickly as possible during the time our system was unavailable.   

Please email benefits@eastrenfrewshire.gov.uk if you're experiencing any financial difficulty. Our staff are always here to help.

Universal Credit and housing costs

From 26 September 2018 if you claim Universal Credit (UC), you'll no longer claim housing benefit. Instead, you'll claim the housing part of UC.

You can apply for the housing part of UC online when you make your UC application. You need to tick the box to claim help with housing costs to get this payment.

Visit the GOV.UK website to find out more about UC.

Service information

You can use this service to apply for Housing Benefit.

Eligibility criteria

You can apply for Housing Benefit if you pay rent and are on a low income. This includes if you pay rent to:

  • us
  • a housing association
  • a private landlord
  • a hostel

To qualify you must usually live in the property and be your main home.

You or your partner must not have savings of £16,000 or over.

In this context, a partner means:

  • someone you're married to
  • someone you're in a civil relationship with
  • someone you live with as a partner

Before you start

You need to send us proof of your circumstances within 14 days of submitting your form or we won't be able to process your application.

You need to provide these documents for you and your partner. This includes proof of:

  • your identity 
  • National Insurance (NI) number
  • any savings, capital or investments
  • any earnings
  • bank statements
  • any benefits, allowances or pensions
  • a private lease or tenancy agreement

You must provide original documents. We won't accept copies.

You can take these to our offices in Barrhead or Giffnock so we can take photocopies.

How to apply

Apply online 

Last modified on 9 July 2021