Pest control

Report a pest control problem and find out fees.

Service information

You can use this service for advice, identification help, sources of further information and if necessary to request a pest control treatment. There is a charge for this service, depending on the pest.

This service is not available to commercial businesses including residential letting agencies.

Before you start

It's important you identify the pest you have, before booking and paying for a treatment as we only treat some pests.

If an officer attends your property and you have misidentified the pest e.g. bees not wasps, or it's in a location we can not access, then you'll be charged in full and not be refunded. This is due to the time taken to visit and access the issue.

You should carefully read the guidance under each drop down section below before ordering a treatment.


 

How to book

Book online

What happens next

We aim to respond to all requests within 3 to 5 working days. Responses to internal issues will be prioritised.

Last modified on 30 May 2025