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Due to essential maintenance, online payments and forms won't be available on Saturday 25 and Sunday 26 January. 

For essential housing repairs, homelessness enquiries or Ring and Report call 07968 222 507 or 07790 598970. If you need to speak to a social worker call 0300 343 1505.

For an emergency registration, contact 07798 875 297 or drop into Giffnock or Barrhead police station.

Service will be restored on Monday 27 January. We apologise for any inconvenience.

Housing

Pay your council house rent

Pay online and other ways to pay your council house rent.

Pay online

Make a rent payment online

Standing order

pdf icon Download rent standing order form [119kb]

Telephone

Phone 0141 577 3030 24 hours a day.

Post office

You must bring your rent card.

Post

Make cheques payable to East Renfrewshire Council.

Write your name, address and rent account number on the back of the cheque.

In person

Pay by cash or debit card by calling into one of our offices.

We are open Monday to Friday 9.00am until 4.15pm.

Between 1.00pm and 2.00pm, only debit or credit card payments can be taken.

Help paying your rent

If you claim DWP benefits or are on a low income, you might be able to claim Housing Benefit or other benefits.

Find out if you're getting the benefits you're entitled to

If you are a East Renfrewshire Council or Barrhead Housing tenant and claim Universal Credit you can request a free Money Management Account with Pioneer Mutual Credit Union.

Contact Pioneer Mutual credit union

Discretionary housing payment

If you get Housing Benefit you might qualify for extra help with your rent.

You might qualify if:

  • your Housing Benefit is reduced because of the benefit cap or spare room subsidy
  • you need help to stop you becoming homeless

How to apply

welfarereform@eastrenfrewshire.gov.uk

Council tenant rent responsibilities

You need to:

  • pay your full rent and other charges in advance as it says in your tenancy agreement
  • tell us about changes that could affect any Housing Benefit or Council Tax reduction
  • tell the DWP about changes that could affect help with housing costs

Rent arrears

If you're having problems paying your rent, it's important you tell us as soon as possible.

The sooner you tell us, the more chance we have to help you.

If you don't pay your rent you may be evicted from your home.

Contact

Email: rents@eastrenfrewshire.gov.uk

Phone: 0141 577 3664 or 0141 577 3707


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