Housing Online

Housing Online allows you to view your rent balance and statements, tell us about a change and much more.

Access your Rent Account online

Tenants can now view their rent balance and statements through the Council's self-service portal. MyEastRen. Follow the steps below to access your rent account online.

Sign Up for MyEastRen

You may have already done this if you've signed up for Parentsportal or Council Tax online. If you had a live Housing application before April 2023 you'll have already received a letter asking you to create a MyEastRen account.

I don't have a MyAccount

To sign up for Housing Online, you must first create register for a mygovscot 'My Account'. 

Create a MyAccount

Register for Housing Online

To register for Housing Online log into MyAccount.

Log in to myaccount

Once your logged in select 'Access Housing Online' at the bottom of the page. You must now create a one-time login to Housing Online.  

  • Select 'Create an Account'. 
  • Enter the same email address you've used for your MyEastRen account and create a password. 
  • You'll receive an email from no-reply@eastrenfrewshire.gov.uk. If you don't see it, try checking your junk email folder. Open the email and select 'Verify Me'. You'll be redirected to the Housing Online Registration page. 
  • In the drop-down menu, select 'Payment Reference' and enter your Payment Reference. Complete the rest of the fields on that page and click the 'I accept' button and then 'Finish'. 
  • You'll be presented with a screen confirming you have successfully registered. 
  • You can now select 'Continue to Login'.
  • Enter the username and password that you've just registered and select 'Login'. 
  • You'll now be logged in to Housing Online. Select the 'MyAccounts' tile to access your rent account. 

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The next time you log in go to MyEastRen select 'Log in with My Gov Scot' and when you select 'Access Housing Online' you will be directed straight into Housing Online.

Last modified on 10 April 2024