Planning service standards and performance
View our service standards and performance information.
Customer service charter
Download the Customer Service Standards charter (PDF) [135KB] (opens new window) .
Planning performance framework
Download the Planning Performance Framework 2021 (PDF) [2MB] (opens new window) .
Please note: this document may not be fully accessible to all. If you require a printed version please contact the planning team
Last modified on 10 September 2021
