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Planning service standards and performance

View our service standards and performance information.

Customer service charter

Download the Customer Service Standards charter [117.06KB].

Planning performance framework

Download the Planning Performance Framework 2020 [2.28MB].

Last modified on 21 May 2021

In this section

Notify us about a breach of planning control
Do I need planning permission?
Apply for planning permission
Planning application process
Book an appointment with a Planning Officer
Public consultations
Search planning applications
Comment on a planning application
Appeal a planning decision
Tree Preservation Orders
High hedges
Environmental impact assessment
Planning service standards and performance

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