Changes to a tenancy

Tell us online if your tenancy changes. Landlords are liable for council tax while the property is empty.

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Service information

New tenants don't always tell us right away they've moved into a property. If you're the landlord tell us straight away so we can send the council tax bill to the new tenant.

Landlords are liable for council tax while the property is empty.

Before you start

If you're a landlord, letting agent or someone acting on behalf of a tenant you can tell us about any changes online.

Go to the section Landlord or Agent and select 'tell us if a tenant has moved in or out'

  • Complete an online application to tell us details of the tenant moving out
  • Complete a new application to tell us details of the tenant moving in
  • Attach a copy of the signed tenancy agreement with the information detailed below or your application will be rejected

you only need to upload certain pages of the tenancy agreement including tenant and landlord details, property address, tenancy start date, landlord and tenant signatures.

Apply online

Last modified on 16 February 2024