Council Tax Online
Council Tax Online allows you to manage your Council Tax online and view your bill.
Sign up below to our new customer portal, MyEastRen and Council Tax online paperless billing for the chance to win one of five East Renfrewshire £100 gift cards.
If you have already registered with a 'My Account' you can sign into MyEastRen straight away then select Council Tax Online to link your Council Tax account and register for paperless billing.
Where can I find my Council Tax account number?
To sign up for Council Tax Online you need your account number which is on your last bill or you will have received a letter. If you don't have it email firstname.lastname@example.org confirming your name, full address and how you pay your council tax. If you pay by Direct Debit you also need to confirm the last 4 digits of your account number. If you pay using another method confirm your payment date and amount.
What is MyEastRen?
MyEastRen gives you personalised online access to a host of council services in one place including Council Tax, Benefits, Housing and Parentsportal.
What is Council Tax Online?
Council Tax Online offers you access to our most popular Council Tax services. Once you sign up for MyEastRen, select 'View Council Tax Online' to:
- sign up to paperless Council Tax billing to view your bill online
- set up a Direct Debit to pay your Council Tax
- apply for a single person discount
- tell us you've moved in or out of a property
- tell us about a change in your circumstances
- apply for a council tax discount or exemption
- update your contact details
How do I sign up for Council Tax Online?
To sign up for Council Tax Online you need a 'My Account', a service which enables you to access public services online using one username and password. If you don't have a 'My Account' you'll need to create one. Watch the video below to show you what to do.
Once you have set up a 'My Account', sign in to MyEastRen and Select view Council Tax Online. The first time you do this you'll need to link your Council Tax details.
Sign up for Council Tax Online
Forgotten username or password
If you've forgotten your username select the 'forgotten username' link when you sign in to get your username. If you've forgotten your password select the 'forgotten password' link when you sign in to reset your password.
What is paperless billing?
You can see your Council Tax bills instantly in your secure online account any time. You won't get paper bills in the post which is great for the environment.
Where do I view my bill?
To view your bill select Council Tax bill from the popular services quick links on the right.
How do I update my details, if they're incorrect?
Select the 'update' link next to your contact details to update your details.
Where do I find my Council Tax balance?
Once you're signed in, under popular services, select 'account activity' to see your balance.