Live chat

Ask us a question and we'll do our best to help you find the information you need.

Our Live chat service is currently unavailable. We will be launching a new system soon, look out for updates on this page.

Online Services

You can access a range of services online with a MyEastRen account.

Services already available include:

Register for MyAccount

Other ways to contact us

If you run into difficulty using any of our services or need help to understand the information on our website, you can talk to a member of our Customer Services team.

We're available from 8.45am to 4.45pm Monday to Friday, excluding public holidays.

Phone: 0141 577 3001

or you can email:



Last modified on 20 February 2023

In this section