Live chat
Ask us a question and we'll do our best to help you find the information you need.
Our Live chat service is currently unavailable. We will be launching a new system soon, look out for updates on this page.
Online Services
You can access a range of services online with a MyEastRen account.
Services already available include:
- View your Council Tax online
- Apply for council housing
- Pay a council invoice
- Request a replacement bin
- Report a road, drain or pavement fault
- Report a lighting fault
- Request a bulky uplift
- Garden Waste
- ... and many more to come
Other ways to contact us
If you run into difficulty using any of our services or need help to understand the information on our website, you can talk to a member of our Customer Services team.
We're available from 8.45am to 4.45pm Monday to Friday, excluding public holidays.
Phone: 0141 577 3001
or you can email: customerservices@eastrenfrewshire.gov.uk
Last modified on 20 February 2023
